Frequently asked questions

Is this legal?

We extract publicly visible product data — the same information any visitor sees. Always make sure you have the right to use the products, descriptions, and images you migrate. We don't scrape customers, orders, or any private data.

Will the source store know?

The extension uses your real browser session — every request looks like a normal visitor's. We pace fetches with jittered delays and respect normal rate limits. There's no scraper-like burst traffic.

How does it compare to woocommerce-scraper.com?

Their tool is a 169 KB client-only extension last updated in January 2023. Ours is a hybrid platform: tiny extension + a real backend that handles big catalogs, image rehosting, direct REST/GraphQL push, and a companion WordPress plugin. Full comparison.

Refunds?

Full refund if the migration doesn't complete or is missing core data.

Data retention

Free tier: 24 hours. Paid tiers: 30/60/90 days depending on plan. After retention, all images and exports are permanently deleted by a daily cron.